Welcome to the world of insurance expertise and customer
advocacy. At the heart of Bima Samadhan is Mr. Anurag Kumar, our founder
and CEO. With over 18 years of experience in the insurance and BFSI (Banking,
Financial Services, and Insurance) industry, he has dedicated his career to
addressing customer grievances with efficiency and fairness.
Meet Anurag Kumar: A Leader Committed to Integrity and
Transparency
Mr. Anurag is a seasoned professional with a strong focus on
protecting the interests of insurance customers and promoting ethical practices
within the industry. His extensive background combines technical knowledge,
regulatory compliance, and a passion for customer advocacy, which has guided
his approach throughout his career.
Professional Achievements and Certifications
- Chartered
Accountant (Inter): Mr. Kumar is a Chartered Accountant (Inter)
from the prestigious Institute of Chartered Accountants of India (ICAI),
providing him with a solid foundation in finance and compliance.
- Certified
Fraud Examiner (CFE): Recognized by the Association of Certified
Fraud Examiners (ACFE), USA, he is equipped to tackle insurance fraud and
ensure fair practices.
- Certified
Insurance Anti-Fraud Professional (CIAFP): He is certified by the
Insurance Institute of India (III) and North American Training Group
(NATG), reflecting his commitment to fighting insurance fraud.
- Associate
of Insurance Institute of India (AIII): As an Associate Member of
the Insurance Institute of India, Mr. Kumar continuously enhances his
expertise to keep up with industry developments.
- Certified
Professional in Prevention of Cyber Crimes and Fraud Management: With
a certification from the Indian Institute of Banking and Finance, he is
adept at addressing challenges related to cyber risks and digital fraud.
- Certified
Professional in Anti-Money Laundering and Know Your Customer: His
certification in AML and KYC further demonstrates his dedication to
upholding the highest standards of compliance and customer protection in
the insurance and financial sectors.
- Certified
RTI Expert: Recognized for expertise in Right to Information,
with certification from the Rajiv Gandhi National University of Law and
the Punjab State Information Commission, demonstrating a high level of
proficiency in RTI practices.
Advocacy, Whistleblowing, and RTI Activism
In addition to his professional roles, Mr. Anurag is a
seasoned RTI professional and an ardent advocate for transparency and
accountability, particularly in the insurance industry. As an active
whistleblower, he has played a pivotal role in uncovering numerous instances of
fraud, ensuring ethical practices, and protecting the interests of customers.
His advocacy efforts highlight his unwavering dedication to promoting fairness
and integrity within the sector.
RTI Activism and Expertise
Mr. Anurag is a certified RTI expert, having earned his
certification from RGNUL (Rajiv Gandhi National University of Law) and the Punjab State Information Commission. With in-depth knowledge of the RTI Act
and the regulations governing its application, he has extensive experience in
leveraging the Right to Information framework for both personal and social
causes. Over the years, he has filed multiple RTIs across various departments
to obtain critical information, demonstrating his meticulous understanding of the
process.
His expertise extends to filing appeals and representing cases before the
Central Information Commission (CIC) bench. His hands-on experience and strong
grasp of the RTI Act make him a valuable contributor to efforts aimed at
fostering accountability and ensuring transparency in governance.
A History of Resolving Complex Cases
Mr. Anurag Kumar's career has been marked by a focus on customer advocacy and a track record of resolving thousands of insurance grievances. His approach is grounded in understanding the unique circumstances of each case, finding personalized solutions, and adhering to the highest standards of integrity and regulatory compliance.
With a background that blends technical expertise, ethical
advocacy, and a commitment to customer rights, Mr. Anurag Kumar leads Bima
Samadhan with a vision of ensuring justice, transparency, and fair outcomes for
all. Thank you for visiting our team page and learning more about the people
behind our mission.
